FAQ

An eTA is an Electronic Travel Authorization, which you will need if you want to travel to Canada by air. For a selected list of countries, you no longer have to go through the usual visa process and an eTA is sufficient. An eTA is easier to get and processing times are smaller. You can read more details on our Eligibility Requirements Page.

This would depend on your nationality and the country which issued your travel documents. Please check the list on our Eligibility Requirements Page.

We recommend you keep your passport close, as it should contain all the personal information you need for the application. You will also need a valid credit/debit card in order to finalize and submit the eTA.

In most cases the response it’s almost instant. In some particular situations, it can take up to 72 hours to get a reply, but do not worry we will try and keep you updated during the whole process.

Please note passengers transiting Canada via air will need an eTA or a visa, regardless of the length of time in Canada. At the same time, travellers whose planes only refuel in Canada going to and from the United States, as well as participants in the China Transit Program and Transit Without Visa Program, do not need to have an eTA or a visa to transit Canada.

Our expert service is offered for a one-time fee which includes all the government taxes as well. We also offer you all the information, personalized support and guidance you need, for you to successfully submit your eTA. We offer two packages, so choose what would fit your needs best:

Express, if you need the ETA super fast for 108$

Regular, if you are not pressed by time for 79$

You can reapply for an eTA only once you have addressed the reason which triggered the refusal of your application. If, for example, you realize you completed incorrectly some of the information. Or you can also try and apply for a visitor VISA instead. Here are some more details.

https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/about-visitor-visa.html

You can reach out to us super easily via the website form or live chat. Also, once you place an order with us, we will keep a communication channel open and keep you informed on every step via email. Our experienced support team is available 24/7 for any inquiry.

A) If you are from a visa-exempt country and you’re flying to, or transiting through a Canadian airport. (This does not apply if you plan to arrive by car, bus, train, boat or cruise ship. For these cases you do not need an eTA or a visitor visa.) Please check our Eligibility Requirements Page.

B) Lawful permanent residents of the U.S. - if you’re flying to or transiting through a Canadian airport. If you however, arrive by car, bus, train, boat or a cruise ship, then you do not need an eTA.

C) If you are a citizen from select visa-required countries (Brazil) and you’re travelling to Canada by air. If you have held a Canadian visitor visa in the past 10 years, or currently hold a valid United States nonimmigrant visa.

Usually, most applicants get their eTA approved within minutes. However, in some cases it can take up to 72h to process. We do recommend you get the eTA before you book your flight to Canada.

We would recommend you to apply for an eTA before booking your flight, or at least with 72h before boarding the plane.

Please note that most travellers do need a visitor visa or an eTA to travel to, or transit through, Canada. Please check if you qualify for an eTA on our Eligibility Requirements Page.

• Have your travel documents, valid at least 6 more months

• Have a valid eTA or a visitor visa

• Be in good health

• Have no criminal or immigration-related convictions

• Answer all the questions raised by the border officer and clarify the ties that will take you back to your home country, after your visit to Canada ends — job details, home situation, financial assets and family info.

• Explain clearly and show through your trip route that you will leave Canada at the end of your visit

• Have a sum of money in your bank account, to support yourself during your stay.

You do not need to bring any extra documents with you on the trip. Your ETA will be linked to the passport you used to apply. All you need is the passport.

We are a company specialized in processing eTA Canada applications. We provide assistant services for your travel plans in Canada and help you prepare all the paperwork on your behalf. We will check your prepared data and the file, to make sure your application has the highest possible prospect of success.

We also offer a simplified form, clear instructions and extra guidance in completing the forms, in order to ensure the success of your application. You can contact our experienced 24/7 support team, if you have any questions related to the process.

Please rest assured this is the charge from our company, for assisting you with the application of your eTA for Canada. We provide assistant services for your travel plans in Canada and help you prepare all the paperwork on your behalf. We will also check your prepared application data, to make sure you have the highest chances of success.